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TPB – Rights, Responsibilities & Obligations

Catalyst Accounting Pty Ltd and SMSF & Business Services Pty Ltd are registered tax agents with the Tax Practitioners Board (TPB). 

The TPB is responsible for the registration and regulation of tax practitioners to ensure they comply with the requirements of the Tax Agent Services Act 2009.

The TPB maintains a public register that contains details of all tax agents and BAS agents that are currently registered with the TPB. You can access the TPB Register via the TPB website at www.tpb.gov.au/public-register

Obligations

The Tax Agent Services Act 2009 includes the Code of Professional Conduct (the Code) which sets out the professional and ethical standards that registered tax practitioners must comply with.  

Client obligations to their registered tax practitioner include being truthful with the information they provide, keeping the required records and providing them on a timely basis, advising of any changes that may impact the tax agent services to be provided and being co-operative with their tax practitioner’s requests and meeting their due dates.

Our obligations include acting lawfully in the clients best interests, acting honestly and with integrity, having arrangements in place to manage any conflicts of interest, taking reasonable care to ensure the taxation laws are complied with and providing services in a competent and timely manner.  

Further information about the Code obligations are available on the TPB website at www.tpb.gov.au/code-professional-conduct

More information about the obligations of clients and registered tax practitioners is available on the TPB website at www.tpb.gov.au/obligations 

Complaints

We are committed to providing quality services to our clients, and this extends to providing a complaints resolution mechanism for our clients. If you have a complaint about the services delivered to you, in the first instance please contact us on directly at [email protected]. If the matter is not resolved, you have a right to make a complaint to the TPB via the website using its online complaints form, which is available at myprofile.tpb.gov.au/complaints/ 


Prescribed events within the last five years

Registered tax practitioners are required to advise their clients if any prescribed events have occurred within the last five years. Prescribed events include:

  • Registration suspension or termination 
  • Bankruptcy  
  • Conviction of a serious taxation offence
  • Conviction of an offence involving fraud or dishonesty
  • Serving, or sentenced to, a term of imprisonment in Australia for six months or more

Accordingly we advise that, Catalyst Accounting Pty Ltd, SMSF & Business Services Pty Ltd and their directors have not had any of the above prescribed events occur or any conditions imposed on their registrations by the TPB.